Braimy Privacy Policy

1. Information We Collect

When you use Braimy, we may collect:

• Personal Information —such as your name, email address, phone number, date of birth, and profile picture.
• Educational Information —your enrolled courses, quiz results, assignments, certificates, and progress reports.
• Payment Information —billing details and transaction data when you purchase paid courses (handled securely through payment partners).
• Technical Information —IP address, device type, operating system, and browser data to improve performance.
• Parental/Guardian Details —if you are a student below 18 years old, we may collect your guardian's contact details for consent and supervision.

We only collect the information necessary to deliver our educational services.

2. How We Use Your Information

We use your data to:

• Create and manage your learning account.
• Deliver courses, track learning progress, and issue certificates.
• Send service updates, learning notifications, and important announcements.
• Process payments and manage subscriptions.
• Improve course quality and user experience through analytics.
• Ensure platform security and prevent misuse or fraud.
• Comply with applicable laws of Nepal.

We never sell your personal data to third parties.

3. Sharing of Information

We may share limited information with:

• Payment gateways for secure transactions.
• Cloud and service providers that help us operate the platform.
• Schools or institutions if you join through them.
• Legal authorities, only when required by law.

All partners are required to handle your data safely and only for the purposes we agree upon.

4. Cookies and Analytics

Braimy uses cookies and analytics tools to enhance your learning experience, remember your preferences, and improve our services. You can manage cookies from your browser settings at any time.

5. Data Retention

We keep your data as long as your account is active or as needed to provide our services. After you delete your account, we remove your personal information from our active systems. Some records (like billing or certificates) may be retained for a limited time if required by law.

6. Children's Privacy

We take extra care to protect students under 18.

• Accounts for minors must have parental or guardian consent.
• Parents or guardians can review or request deletion of their child's information anytime by contacting us.
• We do not use children's data for marketing or advertising.

7. Your Rights

You have full control over your personal information. You can:

• View or download the information we hold about you.
• Correct or update inaccurate details.
• Request deletion of your account and data.
• Withdraw consent for promotional communications.
• Ask questions about how your data is used.

To exercise these rights, contact us at contact@braimy.com or through your account settings.

8. Data Security

We use modern security practices including encryption, secure servers, and limited access controls to keep your data safe. While no system is completely risk-free, we continuously monitor and update our security measures to protect your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make major changes, we will notify you by email or in-app notification before the changes take effect.

10. Contact Us

If you have any questions, concerns, or requests regarding your data or privacy, you can contact: